Sure, I liked it when Amazon started showing me what others bought based on items I have purchased, and when Pandora started picking the music in our office based on bands and musicians we prefer. But now it seems as if every site wants to profile me and make recommendations based on little more than a few clicks.
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We’ve had some interesting discussions lately on metrics for credit union web sites. How do you measure the success of a credit union web site, and how do you justify spending money on it?
You’ve probably seen a couple hundred articles about all the ways the internet and social media are going to change marketing forever. We are facing a fundamental shift in marketing, but it’s not particularly tied to a certain technology or fad — it’s tied more to some profound differences in generations.
Villanova
A while back I wrote an